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Speak to Connect: Redefining Persuasion in the Modern Workplace

Published at
12/7/2024
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Speak to Connect: Redefining Persuasion in the Modern Workplace

You walk into the boardroom with a promising idea brewing in your mind, one that could turn the tables for your company and herald a new era of growth. You are all suited and booted for a favorable impression, and sprinkle a good range of optimistic numbers on your slide deck for good measure.

You take your sweet time with the presentation, diving into all the details and specifications, and turn to your audience for thunderous applause and several pats on the back, only to be met with furrowed brows and pursed lips.

You leave the boardroom with a sigh, knowing that the senior management is nowhere close to being convinced that your idea would bring about a positive change for the company.

Where did you falter?

The difference between your passion and their reservations likely comes down to one thing: persuasion.

Now I could not have forced them into accepting my proposal. Either they did not like it, or they didn’t value my talent. Simple as that.

You are only right in part, but persuasion is not that simple.

Before we dive into what persuasion is, let’s clarify what it isn’t.

Persuasion is not coercion- that’s manipulation.
Persuasion is not begging or cajoling — that’s desperation.
Persuasion is most certainly not pointing fingers and hunting for flaws in the other’s argument only to present yours in a more favorable light — that’s a call for division.
Persuasion then, is an art and a delicate balance of logic, emotion, and credibility that helps wedge the gap between a great idea and a genuine buy-in.

It is about influencing others in a way that aligns both of your needs and visions. It is a conversation, not a monologue and you have to meet your audience where they are, emotionally, intellectually, and situationally.

Let us condense some highly effective ways you can begin your persuasion mastery journey right away!

Birds of a feather flock together

Whether you are trying to convince your boss to approve a well-needed leave, negotiating with a difficult but promising lead, or requesting your employees to take a specific course of action, one thing is clear: people tend to help and agree with those they like.

In the business world, we often assume that people are trained to make decisions objectively, and while that may be true in some cases, the innate human tendency to “feel” often takes precedence.

As Daniel Kahneman explains in his famous book Thinking, Fast and Slow, humans operate using two systems of thinking:

System 1: The brain’s fast, automatic, and intuitive approach.
System 2: The mind’s slower, more deliberate, and analytical mode, where reason dominates.

While both systems work in harmony, System 1 is responsible for quick impressions and decisions, often driven by emotion, and has little to do with logic or thoroughness.

To completely understand system 1 and 2 and how to deal with them, read the detailed version of this publication here.

Wrapping Up

Gone are the days of command and control. With Millennials and Gen-Z now populating the workplace, traditional hierarchies are being replaced by flatter and more collaborative ones where ideas are challenged, and standards continuously reevaluated.

Thus, the ability to negotiate and communicate effectively has never been more important.

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